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SMS Terms & Conditions

Important information regarding our text messaging communications.

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SMS Messaging Terms & Conditions

Please review how we communicate with you via text and your rights as a consumer.

By providing your phone number and opting in through our website, social media, lead forms, or other communication channels, you agree to receive SMS messages from The Aramouni Agency, LLC. DBA: The AA Insurance (“we,” “us,” or “our”) regarding insurance products and services.

Consent to receive messages.

By submitting your phone number, you expressly consent to receive automated and non-automated text messages from our agency. These messages may include insurance quotes, policy updates, renewal reminders, billing notifications, appointment confirmations, customer service communications, and occasional promotional offers.

Consent to receive marketing text messages is not required as a condition of purchasing any insurance policy, goods, or services.

Referral communications.

We may contact individuals who have been referred to our agency by existing clients, partners, or other trusted sources.

If you are contacted as a referral, our initial communication will:

Identify the referring party (when applicable)

Provide context for the outreach

Offer a clear opportunity to opt out of further communication

Further text communications will only continue upon your engagement or consent.

Message frequency.

including quote requests, policy servicing, renewals, and ongoing communications.

Message & data rates.

Standard message and data rates may apply based on your wireless carrier and mobile plan. Please contact your carrier for details.

Opt-out instructions.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After you send “STOP,” we will confirm your unsubscribe status via SMS. You will no longer receive text messages from us unless you opt back in.

Help instructions.

If you need assistance, reply HELP to any message or contact us directly at:

Phone: 440-373-1777
Email: team@theaainsurance.com

Types of messages you may receive.

Messages may include, but are not limited to:

Insurance quote follow-ups

Policy updates and renewal reminders

Billing or payment notifications

Appointment confirmations

Customer service communications

Coverage recommendations

Occasional promotional or marketing messages

Privacy & data use.

We respect your privacy. Your personal information, including your phone number, will not be sold or shared with third parties for their marketing purposes.

Your information is used solely for communication, service delivery, and improving your experience with our agency. Please review our Privacy Policy for additional details.

Carrier disclaimer.

Mobile carriers are not responsible for delayed or undelivered messages.

Eligibility & authorization.

By opting in, you confirm that you are the authorized user of the phone number provided or have permission from the account holder to receive messages at that number.

Changes to terms.

We reserve the right to update or modify these SMS Terms & Conditions at any time. Any changes will be effective upon posting to this page.